कलेक्शन एग्जीक्यूटिव

CRM – Payment Follow-Up Executive

Company: Babu Tex
Location: Ring Road, Surat, Gujarat

Job Summary

We are looking for a CRM – Payment Follow-Up Executive who has strong experience in the textile industry and is confident in handling customer communication, outstanding payment follow-ups, and payment collection coordination.

The ideal candidate should be comfortable using Equal Software. Candidates with experience in similar ERP/accounting software such as Tally, Empire, Boss, or other relevant software may also be considered.

Key Responsibilities

• Follow up with customers for pending and overdue payments through calls and WhatsApp.

• Maintain regular communication with customers regarding outstanding invoices and payment commitments.

• Track receivables, outstanding amounts, due dates, and payment status.

• Coordinate with the accounts and sales teams regarding payment collections.

• Maintain accurate customer-wise payment follow-up records.

• Update payment status and customer commitments in Equal Software / ERP / Accounting Software.

• Resolve basic customer queries related to invoices, outstanding balances, and payment status.

• Prepare and share outstanding/payment follow-up reports with management.

• Ensure timely follow-up on overdue accounts and escalate delayed payments when required.

• Maintain professional relationships with textile clients and customers.
  

Required Skills

• Mandatory: Textile Industry Experience

• Strong experience in Payment Follow-Ups / Collection Coordination / Receivables.

• Good communication and negotiation skills.

• Comfortable making regular customer calls for payment follow-ups.

• Good knowledge of customer ledger and outstanding payment tracking.

• Experience with Equal Software is preferred.

• Candidates with Tally / Empire / Boss / similar ERP or accounting software experience can also be considered.

• Basic Excel knowledge.

• Strong follow-up skills and persistence.

• Ability to maintain proper records and follow up until payment closure.

• इस फुल टाइम बैक ऑफिस / डेटा एंट्री Job में बैक ऑफिस / डेटा एंट्री में 1 - 5 वर्षो का अनुभव वाले उम्मीदवारों की जरुरत है।