Key Responsibilities
Handle daily banking transactions, including deposits, withdrawals, fund transfers, and payments.
Perform accurate data entry, transaction processing, and verification of financial information.
Reconcile accounts and identify, investigate, and resolve transaction discrepancies.
Ensure compliance with banking regulations, internal policies, AML, KYC, and other applicable guidelines.
Prepare financial reports, account statements, transaction summaries, and operational reports.
Maintain accurate and well-organized records of transactions and supporting documentation.
Identify process gaps and assist in implementing improvements to enhance operational efficiency and reduce risks.
Handle queries related to transaction status, banking processes, and documentation requirements.
Maintain strict confidentiality while handling sensitive financial and customer information.
Requirements
Strong understanding of banking operations, financial products, and transaction processes.
Proficiency in banking software, core banking systems, MS Excel, and MS Word.
Excellent attention to detail with a strong focus on accuracy.
Good analytical and problem-solving skills.
Strong written and verbal communication skills.
Ability to work independently and effectively within a team.
Ability to manage multiple tasks and prioritize work in a fast-paced environment.
High level of integrity and confidentiality.
Qualifications & Experience
Bachelor's degree in Finance, Accounting, Economics, Business Administration, or a related field.
Previous experience in banking operations, financial services, back-office operations, or a similar role is preferred.
Knowledge of banking regulations, AML, KYC, compliance, and risk management.
Good understanding of accounting principles and financial reconciliation.
Relevant certifications in banking operations, compliance, or finance will be an added advantage.