बैक ऑफिस बैंकिंग असिस्टेंट

Job Title

Seva Sarthi / Grahak Mitra (Banking Operations)

Industry

Banking / BFSI

Employment Type

Full-Time

Salary

₹24,000 CTC per month

Qualification

• Any Graduate

Experience

• 6 months to 1 year of experience preferred (BFSI sector preferred)

• Fresh graduates with strong communication skills may also be considered.

Age Criteria

• 21 to 32 years

Job Location

• Bank Branch (Relocation candidates will be given preference)

Job Summary

We are looking for customer-focused and enthusiastic professionals for the position of Seva Sarthi / Grahak Mitra. The selected candidate will assist customers visiting the bank branch, provide guidance on digital banking services, resolve basic banking queries, and ensure a smooth customer experience.

Key Responsibilities

• Welcome and assist walk-in customers at the bank branch.

• Guide customers on ATM transactions, UPI, internet banking, and other digital banking services.

• Resolve basic banking-related queries professionally.

• Direct customers to the appropriate counters or banking services.

• Maintain high standards of customer satisfaction.

• Ensure a positive and professional branch environment.

• Handle customer concerns calmly and effectively.

Required Skills

• Good communication and interpersonal skills.

• Customer service orientation.

• Basic knowledge of banking and digital payment services.

• Problem-solving ability.

• Professional attitude and willingness to learn.

• Basic computer knowledge.

Key Highlights

• No sales targets.

• No field work (In-house banking role).

• Excellent career growth opportunities in the BFSI sector.

• Customer-facing role in a reputed banking environment.

Benefits

• Competitive salary package.

• Stable banking sector career.

• Professional work environment.

• Opportunity for learning and career advancement.

Application Process

Interested candidates can share their updated CV via WhatsApp.

Note: After initial screening, shortlisted candidates will receive the next steps in the recruitment process. Relocation candidates will be given preference.

• इस फुल टाइम बैक ऑफिस / डेटा एंट्री Job में बैक ऑफिस / डेटा एंट्री में 1 - 2 वर्षो का अनुभव वाले उम्मीदवारों की जरुरत है।