The Back Office Sales Coordinator supports the sales team by managing quotations, order processing, customer communications, documentation, and coordination with internal departments. The role ensures smooth execution of sales activities, timely order fulfillment, and excellent customer service.
Key Responsibilities:
Prepare and follow up on quotations, proposals, and sales orders.
Coordinate with customers, sales representatives, and suppliers.
Process orders and maintain accurate sales records and documentation.
Track deliveries, payments, and order status updates.
Handle customer inquiries and provide administrative support to the sales team.
Prepare sales reports, MIS, and other related documentation.
Ensure timely communication between sales, accounts, logistics, and service teams.
Requirements:
Graduate in any discipline.
Good communication and coordination skills.
Proficiency in MS Office (Excel, Word, Outlook).
Experience in sales support, order processing, or back-office operations preferred.
Strong organizational and multitasking abilities.