बैक ऑफिस ऑपरेशन्स

An Insurance Back Office Operations professional handles administrative, non-voice tasks essential for insurance workflows, including policy issuance, data entry, claims processing, and documentation, ensuring accuracy and regulatory compliance. Key responsibilities include maintaining records, verifying data, supporting underwriters, and improving efficiency.

Key Responsibilities

• Policy Administration: Process new policy applications, renewals, endorsements, and cancellations with high accuracy.

• Claims Support: Verify, input, and process insurance claims, ensuring documentation meets company policies and regulatory standards.

• Data Management: Maintain and update client records in databases (CRM/ERP systems) for accuracy.

• Documentation & Compliance: Review documents for compliance with industry regulations (e.g., IRDAI norms), ensuring accuracy and resolving discrepancies.

• Underwriting Support: Assist underwriters by gathering data, organizing information, and processing documentation.

• Reporting: Generate reports and analyze data for management review.

Qualifications and Skills

• Education: Bachelor’s degree in Business, Finance, or a related field.

• Experience: fresher

• Technical Skills: Proficiency in MS Office, specifically Advanced Excel, and data management software.

• Soft Skills: Strong attention to detail, organizational skills, and the ability to work in a fast-paced team environment.

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