बैक ऑफिस ऑपरेशन्स

About

Clearclaim Clearclaim is a rapidly growing FinTech organization based in Pune, focused on assisting individuals in recovering unclaimed or stuck funds from financial institutions. Our services include physical shares to DEMAT conversion, IEPF claims, unclaimed dividends, insurance claims, and PF claims. With over ₹150 crores successfully recovered, we are expanding our operations and seeking dedicated professionals who can contribute to our mission while advancing their careers in a high-growth environment.

Role Summary
We are looking for a detail-oriented and proactive Operations Executive to manage endto-end claim processing activities. The role requires strong coordination, analytical ability, and effective communication skills to ensure smooth execution of claim processes and high levels of client satisfaction.

Key Responsibilities
● Raise and manage grievance tickets with financial institutions
● Ensure timely follow-ups on submitted claim cases
● Prepare and verify claim documentation sets
● Ensure readiness of all prerequisites for initiating new claims
● Provide regular updates and maintain communication with clients
● Attend client calls and address queries related to case progress
● Maintain accurate and timely updates in CRM systems
● Identify claim-related bottlenecks and take corrective actions to resolve them
● Coordinate with internal and external stakeholders to ensure timely closures

• इस फुल टाइम बैक ऑफिस / डेटा एंट्री Job में बैक ऑफिस / डेटा एंट्री में 1 - 2 वर्षो का अनुभव वाले उम्मीदवारों की जरुरत है।