We are looking for a Back Office Executive to join our team at HDFC GROUP. This role responsible for handling customer queries, maintaining client relationships, providing service support, resolving issues, and ensuring a positive customer experience through effective communication and timely follow-up. Get ₹14,000 - ₹22,000 salary along with career growth opportunities in a collaborative environment.
Key Responsibilities:
Manage customer queries and provide timely support.
Build and maintain positive relationships with customers.
Handle customer calls, messages, and service requests.
Maintain customer records and update information accurately.
Coordinate with internal teams to resolve customer issues.
Follow up with customers regarding services and requirements.
Ensure a positive customer experience and achieve service targets.
Job Requirements:
The minimum qualification for this role is 10th Pass and 0 - 1 years of experience. The position requires strong organizational skills, attention to detail and the ability to handle multiple tasks.