Back Office Executive

Job Title: Back Office Executive
Industry: Fintech / Microfinance
Job Type: Full-Time
Location: Bagnan (Station Road)
Experience: 0–2 Years
Education: Graduate in any discipline

Job Summary

We are looking for a detail-oriented and organized Back Office Executive to support our fintech/microfinance operations. The ideal candidate will be responsible for managing documentation, maintaining records, coordinating with field teams, and ensuring smooth administrative and operational support for financial services.

Key Responsibilities

• Manage and maintain accurate records of customer applications, financial transactions, and internal reports.

• Verify and process documents related to loan applications, account openings, KYC compliance, and financial services.

• Coordinate with field officers, branch managers, and internal departments to ensure smooth operational workflow.

• Maintain databases, MIS reports, and daily operational reports.

• Handle data entry, document filing, and record management in digital and physical formats.

• Assist in monitoring customer accounts, loan disbursements, repayments, and reconciliation.

• Ensure compliance with company policies, financial regulations, and documentation standards.

• Respond to internal queries and support operational teams with required information.

• Track pending cases and follow up with relevant teams for timely completion.

• Maintain confidentiality of company and customer information.

• Handle inbound and outbound calls with customers, clients, and applicants for follow-ups and service-related communication.

Required Skills & Competencies

• Strong knowledge of MS Excel, Word, and basic computer operations

• Good understanding of data management and documentation

• Strong attention to detail and organizational skills

• Ability to work under deadlines and manage multiple tasks

• Good communication and coordination skills

• Basic understanding of banking, fintech, or microfinance operations will be an added advantage

Preferred Qualifications:

• Graduate in any discipline.

• Freshers and candidates with up to 2 years of experience are welcome to apply.

• Basic knowledge of computer operations (MS Excel, MS Word, Internet).

• Good communication and telephone handling skills.

• Ability to manage data entry, documentation, and basic office coordination.

• Experience in back office, customer support, fintech, banking, or office administration will be an added advantage.

Salary & Benefits

• Competitive salary based on experience

• PF & ESIC

• Career growth opportunities

• Training and professional development

• इस फुल टाइम बैक ऑफिस / डेटा एंट्री Job में 0 - 2 वर्षो का अनुभव वाले उम्मीदवारों की जरुरत है।