Coordinate with new clients during the onboarding process and collect required information/access.
Understand client requirements and communicate them clearly to the internal team.
Coordinate with the IT/technical team to ensure tasks are completed and delivered on time.
Track ongoing tasks, deadlines, and client requirements.
Follow up with teams on pending work and resolve/escalate issues when required.
Communicate with clients regarding work status, updates, and requirements.
Maintain client records, trackers, and operational reports.