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Job Description – Back Office Sales Executive

Job Title: Back Office Sales Executive

Department: Sales / Operations

Job Summary

We are looking for a proactive and detail-oriented Back Office Sales Executive to support the sales team with daily sales operations, order processing, customer coordination, documentation, and follow-ups. The candidate will be responsible for ensuring smooth coordination between customers, sales executives, and other departments.

Key Responsibilities

Provide back-office support to the sales team.

Prepare quotations, sales orders, and invoices.

Handle customer inquiries through calls, emails, and WhatsApp.

Coordinate with customers regarding orders, deliveries, and payments.

Maintain customer databases and sales records.

Prepare daily, weekly, and monthly sales reports.

Follow up with customers for pending orders and payments.

Coordinate with the dispatch, accounts, and logistics departments.

Update sales information in Excel or company software/CRM.

Track order status and ensure timely delivery.

Maintain proper documentation of sales transactions.

Assist the sales team in achieving monthly sales targets.

Required Skills

Good knowledge of MS Excel and MS Office.

Good communication and customer-handling skills.

Knowledge of quotation and order processing.

Basic understanding of sales and billing procedures.

Good email and WhatsApp communication skills.

Strong follow-up and coordination abilities.

Ability to maintain accurate sales records.

Time management and multitasking skills.

Educational Qualification

Minimum 12th Pass / Graduate.

B.Com, BBA, or any graduate degree preferred.

Experience

Fresher or 1–2 years of experience.

Experience in sales coordination or back-office sales will be preferred.

Job Details

Position: Back Office Sales Executive

Department: Sales

Job Type: Full-Time

Salary: As per experience and company policy

Working Days: As per company policy

Location: As per company location

Key Performance Indicators (KPIs)

Accuracy in order processing and documentation.

Timely customer follow-ups.

Proper maintenance of sales records.

Timely preparation of quotations and reports.

Effective coordination with the sales team.

Customer query resolution and service support.

Job Objective: To provide efficient administrative and operational support to the sales department, ensure smooth order processing, maintain customer relationships, and help the sales team achieve business targets.

• इस फुल टाइम बैक ऑफिस / डेटा एंट्री Job में बैक ऑफिस / डेटा एंट्री में 2 - 3 वर्षो का अनुभव वाले उम्मीदवारों की जरुरत है।