बैक ऑफिस असिस्टेंट

Job Description – Telesales & Back Office Executive

Position: Telesales Executive & Back Office Executive

Experience: Fresher

Qualification: 12th Pass or above

Salary: ₹10,000 – ₹15,500 per month

Employment Type: Full-time

Job Overview

We are looking for a motivated and organized Telesales Executive & Back Office Executive to join our team. The candidate will be responsible for handling customer calls, explaining products/services, following up with customers, maintaining accurate records, and providing day-to-day administrative support.

Key Responsibilities

Telesales & Customer Support

• Make outbound calls to potential and existing customers.

• Explain company products/services, prices, and offers clearly.

• Understand customer requirements and provide appropriate information.

• Follow up with interested customers and maintain regular communication.

• Handle customer queries professionally and maintain good customer relationships.

• Maintain records of calls, enquiries, follow-ups, and sales.

Back Office & Data Management

• Enter, update, and maintain customer and company data accurately.

• Verify information and identify and correct discrepancies.

• Maintain digital and physical records for easy access.

• Prepare basic reports and provide information to internal teams.

• Assist with order processing, documentation, and other administrative activities.

• Coordinate with sales and other departments for smooth operations.

• Handle confidential customer and company information responsibly.

Skills Required

• Good communication and interpersonal skills.

• Basic computer knowledge, including MS Office/Excel.

• Good organizational and time-management skills.

• Ability to communicate confidently with customers over the phone.

• Attention to detail and accuracy in data entry.

• Ability to handle multiple tasks.

• Positive attitude and willingness to learn.

• Ability to work as part of a team.

Eligibility

• Minimum qualification: 12th Pass

• Freshers are welcome to apply.

• No prior experience required.

• Candidates should have basic computer knowledge and good communication skills.

Career Growth

The role provides opportunities to develop skills in sales, customer handling, communication, data management, and office administration, with potential for career growth based on performance.

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