A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
15,000 - 20,000 /महीना
Integrated Pest Control Private Limited
6 वें चरण जेपी नगर, बैंगलोर
बैक ऑफिस / डेटा एंट्री में 6 - 24 महीने का अनुभव
फुल टाइम
Job Description – Back Office Executive
Job Title
Back Office Executive
Department
Operations / Administration
Reports To
Operations Manager / Branch Manager
Location
[Company Location]
Job Summary
The Back Office Executive is responsible for providing administrative and operational support to ensure the smooth functioning of daily pest control operations. The role includes maintaining service records, preparing quotations and invoices, coordinating with technicians and customers, managing documentation, and ensuring timely updates in the company's systems.
Key Responsibilities
Administrative Support
Maintain customer records, service schedules, contracts, and documentation.
Prepare quotations, work orders, service reports, invoices, and renewal reminders.
Organize and maintain physical and digital files.
Operations Coordination
Coordinate daily service schedules with pest control technicians.
Track technician attendance, service completion, and route planning.
Follow up on pending services and ensure timely completion.
Customer Support
Handle customer enquiries via phone, email, and WhatsApp.
Schedule new service appointments and reschedule requests.
Address customer complaints and coordinate with the operations team for resolution.
