Job Opening: Back Office Assistant
Location: Mumbai
Salary: ₹20,000–₹25,000 per month
Experience: 2–3 years
Employment Type: Full-time
Key Responsibilities
1. Material Inward and Outward
Maintain records of all material inward and outward transactions.
Verify materials against invoices, delivery challans, and purchase orders.
Prepare delivery challans and material-movement documents.
Maintain accurate stock and material-movement records.
2. Service Tools Management
Manage the inward and outward movement of service tools.
Maintain tool issue, return, and pending records.
Follow up with customers and service teams regarding the return of tools.
Ensure proper documentation and tracking of all service tools.
3. Local Dispatches and Logistics
Handle and coordinate local dispatches.
Coordinate with transporters, couriers, and delivery personnel.
Prepare dispatch documents and delivery challans.
Track deliveries and maintain proof-of-delivery records.
Follow up to ensure materials are delivered on time.
4. Internal Material Transfers
Manage internal material transfers between branches, departments, and warehouses.
Prepare internal material-transfer notes and supporting documents.
Coordinate with the concerned teams for material receipt and confirmation.
Update transfer details in the relevant registers or system.
5. Pune Team Coordination
Coordinate with the Pune team regarding materials, service tools, and dispatches.
Follow up on pending materials, documents, and operational requirements.
Share regular status updates with the Pune team.
Ensure smooth communication between the Mumbai and Pune teams.
6. Daily Cash Expenses and Accounts Support
Prepare and submit the daily cash-expenses report.
Maintain petty-cash records, bills, and payment vouchers.
Verify expense bills and supporting documents.
Coordinate with the accounts team regarding expense submissions and settlements.
7. MIS and Back-Office Administration
Prepare daily, weekly, and monthly MIS reports using Advanced Excel.
Handle data entry, invoices, quotations, purchase orders, and sales records.
Manage emails, filing, and document verification.
Coordinate with the sales, accounts, warehouse, service, and logistics teams.
Ensure all records are accurate and updated on time.
8. Sales and Field Enquiry Registration
Register all sales and field enquiries in the CRM or enquiry register.
Record customer details, product requirements, enquiry source, and assigned salesperson.
Forward enquiries to the appropriate sales representative.
Coordinate with field-sales executives for enquiry updates.
Track quotation status, follow-ups, and customer responses.
Update enquiry stages, including open, follow-up, converted, and closed.
Prepare daily and monthly sales enquiry reports.
Ensure all enquiries are accurately recorded and followed up on time.
Candidate Requirements
Graduate in any discipline.
2–3 years of relevant back-office or administrative experience.
Advanced Excel knowledge, including Pivot Tables, VLOOKUP/XLOOKUP, formulas, filters, and data analysis.
Experience in material inward/outward, local dispatches, and inventory documentation.
Basic knowledge of accounts, petty cash, and expense reporting.
Experience using CRM software or maintaining sales enquiry records.
Good knowledge of MS Office and email communication.
Strong coordination, communication, and follow-up skills.
Good attention to detail and the ability to manage multiple responsibilities.
Candidates residing in Mumbai will be preferred.
How to Apply
Interested candidates can send their updated résumé to:
Email: hr@infinityprotools.com
Contact/WhatsApp: 9026166828