Job Responsibilities
Handle customer data entry and maintain records accurately.
Verify KYC documents and customer information.
Check account opening forms and supporting documents.
Scan, upload, file, and maintain banking documents.
Process customer applications and update their status.
Prepare daily and monthly MIS reports.
Maintain Excel sheets and internal records.
Verify customer details and transaction-related information.
Follow up on pending documents and applications.
Coordinate with branch staff and the Operations Team.
Handle emails and internal office communication.
Maintain banking forms, files, and customer records.
Forward customer queries to the concerned department.
Ensure accuracy and confidentiality of customer information.
Follow company/bank SOPs, compliance rules, and operational guidelines.