Job Title: Assistant Operations Manager
Key Responsibilities:
- Handle and coordinate driver calls on a daily basis.
- Monitor vehicle movements and provide operational support.
- Assist the Operations Manager in fleet management and vehicle allocation.
- Maintain communication with drivers regarding loading, unloading, route updates, and delivery status.
- Track vehicle availability and ensure timely dispatch of vehicles.
- Prepare and maintain operational records and reports.
- Coordinate with customers, transporters, and internal teams for smooth operations.
- Resolve day-to-day operational issues and escalate critical matters to the Operations Manager.
- Ensure compliance with company policies and transportation procedures.
Requirements:
- Good communication and coordination skills.
- Ability to handle multiple tasks and work under pressure.
- Basic knowledge of transportation and logistics operations.
- Proficiency in MS Excel and email communication.
- Strong problem-solving and organizational abilities.