Senior Operations Associate

Senior Associate - Operations Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core differentiator – with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact. Job Description Converting Requisition to PO (Manual)Invoice processing, (2 way & 3 way matching)Vendor setup / modify existing vendorsPayment Scheduling and monitoringAP Close / Schedule activity HelpdeskT&E AuditsEfficient query management and resolution as defined by the ProcessEscalation to the supervisor for issues that cannot be handled basis materialityPrepare process related reports Prioritization of tasks e.g. escalated query handlingResolve queries having Inter team dependencies e.g. Invoice Status, Payments etc.QualificationsB.Com /M.Com / BBA / MBAAdditional information• Oral communication. Able to communicate with all customers and team members in a professional and confident manner• Written communication – able to communicate through email with clear and complete instructions/responses in a timely fashionWillingness to build and maintain cooperative working relationships with community and divisional team members• Proficient in MS Word, Excel and OutlookCommerce Grads with minimum 1 to 14 Years of relevant experience Qualifications B.Com Experience Level Mid Level