Lead Specialist - Vendor Income and Collections

Lead Specialist Vendor Income PRIMARY FUNCTION Lead daily collections activities to improve cash flow, reduce outstanding receivables, and minimize bad-debt exposure. Monitor and analyze vendor account balances and aging, follow up on overdue receivables, resolve payment disputes and queries, and partner across teams to ensure timely collection and accurate reconciliation of outstanding items. L3 - PRINCIPAL DUTIES AND RESPONSIBILITIES • Monitor and analyze outstanding accounts receivable balances and aging to identify overdue, high-value, and high-risk vendor accounts and prioritize appropriate collection actions. • Drive timely follow-ups with vendors to secure outstanding payments and ensure adherence to agreed payment terms. • Investigate and resolve payment disputes, deductions, partial payments, and other collection-related queries by partnering effectively with vendors, VIEs, Buying teams, and other relevant stakeholders. • Support cash application and account reconciliation by identifying and resolving unapplied payments, open items, account discrepancies, and other payment exceptions. • Drive reduction of aged receivables and bad-debt exposure by implementing effective collection strategies, strengthening follow-up mechanisms, and improving successful recovery rates. • Partners with cross-functional teams resolve open issues, strengthen controls, and identify and address root causes contributing to delayed or unsuccessful payments. • Support technology transformation initiatives by providing process input, participating in testing, and enabling effective implementation. • Contribute to key projects and process improvements that streamline existing workflows Job Requirements • Bachelor’s degree required; business or accounting specialization preferred. • 2–4 years of experience in collections, accounts receivable, finance operations, cash application or related field • Strong written and verbal communication skills. • Ability to build and maximize relationships with partners, both internal and external. • Strong interpersonal skills with the ability to collaborate effectively across teams. • Strong Microsoft Office skills, with advanced Excel proficiency preferred. • Strong analytical, problem-solving, and decision-making skills. • Ability to work independently with a high level of initiative and accountability Experience Level Senior Level