Customer Assistance Manager_Personal Loan-Hardship Assistance Unit_Chennai The Portfolio Manager will be responsible for managing collections and recovery for retail asset products within the assigned area. This includes overseeing repossession activities, coordinating with external agencies, handling legal formalities, and leading a team of collection executives. The role requires a proactive approach to field operations, team training, and compliance with internal and regulatory standards. Collections Management: Monitor and maintain collection efficiency across assigned portfolios. Ensure timely follow-ups and resolution of delinquent accounts. Analyze collection trends and implement corrective actions. Repossession & Recovery: Manage repossession activities in coordination with repossession agents. Oversee the sale of repossessed assets to maximize recovery. Ensure compliance with legal and regulatory requirements during repossession. Agency & Field Coordination: Liaise with external collection agencies and field executives. Provide training and guidance to the collections team. Conduct field visits when necessary to support recovery efforts. Legal & Compliance: Coordinate with legal teams for initiating and following up on legal actions. Ensure all documentation and processes are in line with bank policies and regulatory norms. Experience Level Mid Level
अन्य डिटेल्स
इस फुल टाइम अकाउंटेंट Job में अकाउंटेंट में 2 - 6+ वर्षो का अनुभव वाले उम्मीदवारों की जरुरत है।
इस Customer Assistance Manager - Personal Loan Collections and Recovery जाब के बारे में अधिक जानकारी
इस Customer Assistance Manager - Personal Loan Collections and Recovery पद के लिए कौन सी योग्यता और अनुभव चाहिए?
Ans : उम्मीदवार के पास ऑल एजुकेशन लेवल योग्यता, 2-7 साल का अनुभव होनी चाहिए।
इस role में सैलरी और job type क्या है?
Ans : Salary details will be shared during the hiring process.
इस job में कौन सी shiftहै?
Ans : इस Customer Assistance Manager - Personal Loan Collections and Recovery job में Day shift है।
क्या इस job के लिए ऑफिस जाना जरूरी है?
Ans : हाँ, उम्मीदवारों को Padappai, Chennai स्थित ऑफिस में जाकर काम करना होगा।
इस Customer Assistance Manager - Personal Loan Collections and Recovery job में कितनी vacancies हैं?
Ans : इस Customer Assistance Manager - Personal Loan Collections and Recovery position के लिए 1 opening उपलब्ध है।
क्या यह job सभी genders के लिए है?
Ans : हाँ, यह Customer Assistance Manager - Personal Loan Collections and Recovery job पुरुष और महिला दोनों उम्मीदवारों के लिए है।
इस position की job location क्या है?
Ans : इस Customer Assistance Manager - Personal Loan Collections and Recovery role की job location Padappai, Chennai है।
इस Customer Assistance Manager - Personal Loan Collections and Recovery job को एक अच्छा अवसर क्या बनाता है?
Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening.