A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
25,000 - 30,000 /महीना
Udhaar Portal
संत नगर एक्सटेंशन, दिल्ली
अकाउंटेंट में 1 - 6+ वर्षो का अनुभव
फुल टाइम
We are looking for a result-driven Collection / Recovery Agent responsible for managing overdue accounts for short-term personal loans, ensuring timely recoveries, and maintaining effective customer communication while adhering to regulatory and company compliance standards. The role requires strong follow-ups, negotiation skills, and the ability to handle high-volume delinquent portfolios across early and late-stage buckets.
Follow up with customers for overdue payments via calls, messages, and field visits (if required)
Negotiate repayment plans and settlements with customers
Maintain accurate records of all collection activities and customer interactions
Ensure monthly recovery targets are met or exceeded
Handle delinquent accounts across assigned buckets (e.g., 0–30, 30–60, 60+ DPD)
Escalate critical or high-risk cases to the management team
Coordinate with internal teams (credit, legal, operations) for resolution
Ensure compliance with regulatory guidelines and ethical recovery practices
Track and update repayment status in internal systems
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