अकाउंट्स कलेक्शन एग्जीक्यूटिव

We are looking for an Tele Collection Executive to join our team at Optizenith Global Solutions Pvt Ltd. Candidates having Tamil, Telgu and Kannada language can apply.

Roles & Responsibilities

• Handle outbound collection calls for assigned customer accounts.

• Manage Bucket 0, Bucket 1, and Bucket 2 delinquency cases effectively.

• Generate quality Promise to Pay (PTP) commitments from customers.

• Ensure maximum conversion of PTP commitments into successful collections.

• Conduct regular follow-ups with customers to achieve monthly collection targets.

• Negotiate repayment plans while maintaining customer relationships.

• Update customer interactions and collection status accurately in the CRM/system.

• Adhere to all compliance, regulatory, and company collection policies.

• Achieve assigned productivity, quality, and collection KPIs

Mandatory Eligibility

• DRA Certification is mandatory.

• Minimum 6 months of collections experience after obtaining DRA Certification.

• Experience in handling Bucket 0, Bucket 1 & Bucket 2 portfolios.

• Strong experience in:

  • PTP Generation

  • PTP Conversion

  • Customer Follow-ups

  • Collections Recovery

• Excellent communication and negotiation skills.

• Ability to work towards collection targets in a fast-paced environment.

Compensation & Benefits

• Salary: Up to ₹22,000 per month

• Attractive Performance Incentives

• Career Growth Opportunities

• Professional Work Environment

• इस फुल टाइम अकाउंटेंट Job में अकाउंटेंट में 6 - 36 महीने का अनुभव वाले उम्मीदवारों की जरुरत है।