JOB DESCRIPTION – COLLECTION EXECUTIVE
Location: Nellore District, Andhra Pradesh
Position: Collection Executive
Age Limit: Up to 28 years
Department: Collections / Recovery
Job Summary
We are looking for motivated and result-oriented Collection Executives to manage collection activities, follow up with customers, and ensure timely recovery of overdue payments.
Key Responsibilities
- Follow up with customers for overdue loan repayments and pending EMIs.
- Conduct field visits to customers for payment collection and recovery.
- Maintain regular communication with customers regarding outstanding dues.
- Achieve assigned collection and recovery targets.
- Maintain accurate records of customer interactions, payments, and follow-ups.
- Identify delayed payment cases and escalate difficult cases to the reporting manager.
- Ensure professional customer handling and compliance with company collection policies.
Eligibility Criteria
- Age: Up to 28 years.
- Qualification: Minimum 10th / Intermediate / Graduate.
- Experience in collections, loan recovery, or field sales is preferred.
- Good communication and customer-handling skills.
- Willingness to travel within the assigned territory.
- Two-wheeler and valid driving licence preferred, if field visits are required.
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JOB DESCRIPTION – COLLECTION MANAGER
Location: Nellore District, Andhra Pradesh
Position: Collection Manager
Age Limit: Up to 28 years
Department: Collections / Recovery
Job Summary
We are seeking a target-driven Collection Manager to oversee collection operations, manage collection staff, monitor overdue accounts, and achieve recovery targets within the assigned territory.
Key Responsibilities
- Manage and monitor collection activities across the assigned area.
- Lead, guide, and motivate collection executives to achieve monthly targets.
- Track overdue accounts, delinquency levels, and recovery performance.
- Plan field visits and follow-up strategies for high-risk and overdue accounts.
- Review daily collection reports and ensure timely reporting to senior management.
- Handle escalated customer cases and support resolution of payment-related issues.
- Ensure adherence to company policies and ethical collection practices.
- Coordinate with branch teams and other departments to improve collection efficiency.
Eligibility Criteria
- Age: Up to 28 years.
- Qualification: Graduate preferred.
- Prior experience in loan collections, recovery, or field collections is preferred.
- Team-handling experience is preferred.
- Strong communication, negotiation, and problem-solving skills.
- Ability to manage collection targets and field operations.
- Willingness to travel within the assigned territory.
General Requirements
- Work Location: Nellore District, Andhra Pradesh.
- Candidates should be familiar with the local area.
- Knowledge of Telugu is preferred.
- Salary and incentives: As per company norms and experience.
Interested candidates can apply with their updated CV.