अकाउंट्स एंड फाइनेंस एग्जीक्यूटिव

making outbound calls to potential customers to sell products or services, handling inbound inquiries, and achieving sales targets. Responsibilities include explaining product features, identifying customer needs, processing orders, and maintaining accurate customer records in a CRM system

Required skills and qualifications

• Proven experience in a tele-sales, telemarketing, or customer service role.

• Excellent verbal communication, persuasion, and negotiation skills.

• Strong interpersonal skills and the ability to handle rejection and work under pressure.

• Proficiency with CRM software and basic computer skills.

• High school diploma or equivalent; a degree in sales or marketing is a plus.

• A professional and customer-focused attitude. 

Key responsibilities

• Sales and outreach: Make outbound calls to potential and existing customers to promote and sell products or services.

• Customer interaction: Handle inbound calls to address inquiries, provide information, and resolve complaints professionally.

• Target achievement: Meet and exceed daily, weekly, and monthly sales targets and quotas.

• Lead management: Generate and qualify leads, follow up on prospects, and direct qualified leads to the sales team when necessary.

• Record keeping: Maintain accurate records of all customer interactions, calls, and sales activities in a CRM system.

• Needs assessment: Ask questions to understand customer needs and tailor solutions accordingly.

• Upselling/cross-selling: Inform customers about additional products or services that may be of interest to them.

• Market awareness: Stay up-to-date on product knowledge, industry trends, and competitor activities.

• Administrative tasks: Process orders and update customer information in the database. 

• इस फुल टाइम अकाउंटेंट Job में 6 - 12 महीने का अनुभव वाले उम्मीदवारों की जरुरत है।