Service engineer

Mandatory Qualifications

• Valid Two-Wheeler Driving Licence.

• Comfortable traveling for customer visits.

• ITI, Diploma, or relevant technical certification is an advantage.

• 1-3 years of experience preferred (Freshers with strong practical hardware skills may also apply).
  
  Job Responsibilities

• Visit customer locations to diagnose and repair laptops and desktop computers.

• Disassemble and assemble laptops and desktop PCs safely and professionally.

• Diagnose hardware faults and identify the root cause of issues.

• Replace and install laptop and desktop components, including:

  • Batteries

  • Keyboards

  • LCD/LED Screens

  • Motherboards

  • Wi-Fi Cards

  • RAM

  • HDD/SSD

  • Cooling Fans

  • Hinges and other internal components

• Perform hardware upgrades and preventive maintenance.

• Install and configure Windows, drivers, and essential software.

• Test systems thoroughly after repair to ensure proper functionality.

• Maintain service reports and communicate repair status with customers.

• Handle customer devices with care and maintain a professional attitude during field visits.
  
  Requirements

  • Experience in laptop and desktop hardware repair.

  • Strong knowledge of laptop disassembly and assembly.

  • Ability to diagnose and troubleshoot hardware-related issues.

  • Familiarity with replacing laptop and desktop components.

  • Basic knowledge of Windows installation, drivers, and software troubleshooting.

  • Good communication and customer service skills.

  • Ability to work independently and manage field service visits.
    
    If you have a passion for computer hardware repair and enjoy solving technical problems while providing excellent customer service, we'd love to hear from you.