Technical Assistant

Key Responsibilities

●       Provide technical support through calls, email, and chat

●       Visit client locations in Mumbai and outstation when required for installation, troubleshooting, maintenance, and training

●       Install, configure, and troubleshoot hardware, networking devices, servers, and GPU systems

●       Coordinate with internal teams to resolve technical issues

●       Maintain proper documentation of client queries and resolutions

●       Work with the sales team to identify opportunities for upselling and cross-selling technical solutions

●       Ensure timely responses and maintain professional communication with clients at all times

Requirements

●       Bachelor’s degree in IT, Computer Science, or related field

●       Basic knowledge of computer hardware, networking, servers, and GPU systems

●       Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical users

●       Willingness to travel for client support

●       Strong problem-solving skills and ability to troubleshoot issues independently

Other details
Office: Bhayander, Mumbai
Client Visits: Mumbai and outstation as required (company expense)
Experience: 6 month – 1year experience
CTC : 15000 to 20000 per month depend on the interview
Fresher: for a fresher, we offer a 6-month internship, and after that, based on performance, full time opportunity 
Stipend - 10000 per month

• It is a Full Time Hardware / Network Engineer job for candidates with 6 months - 2 years of experience.