Job Title: Field Technical Support Executive – L2
Unique CompSol Private Limited Company Overview
At Compsol, we believe technology works best when supported by skilled professionals. We deliver dependable IT support solutions to our clients while providing our team members opportunities to grow, learn, and work on real‑world enterprise IT environments.
Job Description / Role Overview: Compsol is hiring a Field Technical Support Executive (L2) to handle deployment, support, and maintenance of IT systems at client locations. The role involves hands‑on technical support for Windows systems, networks, and office applications, ensuring smooth day‑to‑day IT operations.
Key Responsibilities
Windows System Deployment & Support
Software Installation & Configuration
Troubleshooting & Maintenance
o Windows OS
o Networking
o Storage and backups
Coordinate with internal teams, vendors, and customers for timely resolution
Key Skills
· Desktop Support L2 / Field and Remote Technical Support for Windows 11
· Hardware Troubleshooting (PCs, Printers, Peripherals)
· LAN / WAN / Wi‑Fi Support
· Microsoft 365 (Outlook, Teams, OneDrive)
· Antivirus & Endpoint Security
· Vendor Coordination & Client Support
Experience
Minimum 2 years of hands‑on relevant experience.
Qualifications
Diploma (IT preferred)
1+ year certified technical diploma in: IT / Computer Hardware / Networking or equivalent technical certification
Job Details
Job Location: Mumbai & MMR
Shift: General Day Shift (Monday to Saturday)
Work Mode: Remote / On‑Site Support
Travel: Required to client sites within assigned locations
Notice Period: Immediate to 15 days preferred