KEY RESULT AREAS :
New Customer Acquisition through prospecting new clients
Maintain / Manage & Grow Business from the assigned Accounts
Build & maintain long-term relationships with the Key Decision Makers / CXOs in the allocated Accounts.
Responsible for the periodic achievement of the customer acquisition & revenue targets for the assigned Accounts.
Keep a track of the client's business initiatives and plans, and analyze their impact on the business
Identify the opportunities for the new products, services & applications in the existing accounts for additional revenues
Ensure the timely collection of the payments and adherence to the payment collection / Outstanding systems, and procedures as per company policies
Collect the market intelligence data, including environmental, customer & competitor information & initiatives, and analyze the same to pre-empt its impact on the business
Keep a track of the customers' changing needs to facilitate the innovation & development of the new customer management processes & systems.
Responsible for revenue generation from the set of corporates by cross-selling and up-selling
Ensure customer satisfaction through coordination with back-end support functions viz., customer service, billing, and other functions.
Maximising Wallet Share from the existing accounts.