Sales Executive

Customer Support Executive –

Location: Pune

Shift: Evening / Night Shift

Joining: Immediate

About the Role

We are looking for Customer Support Executives to handle international customer queries for the Altice process. The role involves assisting customers, resolving issues, and delivering a positive customer experience through voice-based support.

Key Responsibilities

Handle inbound and outbound customer calls professionally

Resolve customer queries and provide accurate information

Maintain high standards of customer satisfaction

Follow company processes and quality guidelines

Maintain proper documentation of customer interactions

Eligibility Criteria

Good English communication skills

Basic computer knowledge

Ability to work in evening/night shifts

Freshers and experienced candidates can apply

Strong problem-solving and customer handling skills

Salary & Benefits

CTC: ₹20,100 per month

In-hand Salary: ₹18,150 per month (after deductions)

Night Shift Allowance: ₹4,000 per month

Total Monthly In-hand: ₹22,150 + Incentives

Deductions

ESIC: ₹350

Transport: ₹1,600

Additional Benefits

Client-based performance incentives

eClerx Quarterly Incentive: ₹9,000 (after completing 90 days)

Medical Insurance: Coverage up to ₹3 Lakhs

Transportation: Home pickup and drop facility 🚗

Shift Timings

First login: 4:30 PM

Last login: 1:30 AM

Any 9-hour shift within this window

Selection Process

3 simple interview rounds

Same-day selection

Joining Date

Immediate joining available.

• It is a Full Time Field Sales job for candidates with 0 - 3 years of experience.