Relationship Manager

Job Summary

We are seeking a dynamic and client-oriented Relationship Manager to serve as the key point of contact between our property management company and property owners, tenants, and investors. The ideal candidate will be responsible for maintaining strong relationships with clients, ensuring satisfaction, managing expectations, and supporting the overall delivery of high-quality property management services.

Key Responsibilities:

Client Relationship Management:

Build and nurture long-term relationships with property owners, tenants, and other stakeholders.

Act as the primary liaison for assigned clients, addressing inquiries, concerns, and service requests promptly.

Service Delivery Oversight:

Ensure the effective delivery of property management services in line with client expectations and contractual agreements.

Coordinate with internal teams (e.g., maintenance, leasing, finance) to resolve issues and fulfill service obligations.

Client Retention and Growth:

Proactively identify client needs and recommend service enhancements or upgrades.

Work to retain existing clients and contribute to organic portfolio growth through referrals and upselling.

Issue Resolution:

Handle escalated issues with professionalism and urgency, ensuring client concerns are resolved satisfactorily.

Monitor service level agreements (SLAs) and follow up to maintain high service standards.

Reporting and Communication:

Provide regular updates and reports to clients regarding property performance, financials, and maintenance activities.

Schedule and lead regular client meetings and review sessions.

Market Awareness:

Stay up-to-date with property management trends, regulations, and market conditions that may impact clients or services.

Qualifications:

Bachelor’s degree in Business, Real Estate, Property Management, or a related field.

3+ years of experience in property management, real estate, or a client-facing role.

Excellent communication, negotiation, and interpersonal skills.

Strong problem-solving skills and a customer-first mindset.

Proficiency with property management software (e.g., Yardi, AppFolio, Buildium) and MS Office Suite.

Knowledge of local real estate laws and tenancy regulations.

• It is a Full Time Field Sales job for candidates with 0 - 1 years of experience.

More about this Relationship Manager job

1. What is the eligibility criteria to apply for this Relationship Manager job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹25000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Relationship Manager job?
   Ans: This Relationship Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this Relationship Manager job?
   Ans: No, there is no fee applicable for applying this Relationship Manager job and during the employment with the company, i.e., URBAN STANDZ PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Relationship Manager role?
   Ans: There is an immediate opening of 5 Relationship Manager at URBAN STANDZ PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Field Sales job.
8. What are the timings of this Relationship Manager job?
   Ans: This Relationship Manager job has 09:00 सुबह - 06:00 शाम timing.