Relationship Manager

Job Position

Relationship Manager

Department

Sales

Location

Reports to

Branch Manager

Grade

E1 to AM

Purpose of the role

1. To build and preserve trusting relationships with the customers.

2. Maintain strong relationship with the company’s clients to boost our brand and profit in the long run.

3. To spread head the sourcing of the customers and make the funnel for the log ins/ disbursal processes

Responsibilities

1.       Front-end interaction, field travel and Customer interface

2.       Recommending apt home loan product /solution and showcasing benefits

3.       Regular interaction with the customers through group meetings, site promotions, in office meetings and presentations

4.       Attending to walk ins into branches & visiting clients at their place

5.       Executing Branding / Marketing activities in the catchment area

6.       Spearheading Documentation

7.       Lead generation in the catchment areas

8.       0-12 MOB and even 13-24 MOB or more bounce cases collections with focus and efforts on 100% collections efficiency. It will be communicated to employee as per requirement of the organization from time to time.

9.       Focus on digitization and support all the initiatives related to sales and even other processes digitization.

10.   Cash management to be done as per SHDFC policy with full integrity.  

11.   Focus on overall performance by keeping branch balance score card into mind and ensure the support and contribution to have overall performance.

12.   To create new DSAs and if required manage the existing relationships of DSAs / Corporate DSAs / Lead Partners – This will be communicated and advised basis requirement of business by your seniors / HOD.

13.   Affordable housing builders / brokers tie-ups and manage the relationship to generate quality home loan leads.

14.   Keep updating with latest SHDFC policy, product, pricing and process to ensure better results.

15.   Keep sharing competition details and feedback to seniors / HOD.

16.   Ensure to share the true and accurate information about the customer, property, seller etc. to ensure transparent practices.

17.   Lead management, WIP files tracking, Reject Review, SUD files tracking, Timely part disbursements or new disbursements, timely transaction and cheque release of customers and also support for timely PDD collection.

18.   Resolve the instrument not available cases within timelines

19.   Work as per First Time Right (FTR) from Login to Disbursement for good customer service and best possible TAT.

20.   Meeting with clients, advising and showcasing our products and benefits to the customers thereof.

21.   Sales fulfillment, pre/ post sanction sales activities.

22.   Update and upkeep of marketing & sales collaterals

23.   Promotional activities including group meetings, presentations as well as developer site promotions

Competencies

1. Excellent Selling and Persuasion skills with confidence to engage customers.

2. Good Communication skills.

3. Language - English, Regional Language and Hindi desirable 

4. Computer literate – Word / Excel / e-mail / Web based system

5. Pleasant & well-groomed personality.

Experience

Minimum 2 - 7years in sales preferably in financial services

Qualification

Graduation

Age & Social Profile

20 -30 years, Male/Female

Sourcing (Industry)

Home loans segment

Salary

1.61 lacs- 3.51 lacs (Depending upon the location)

• It is a Full Time Field Sales job for candidates with 1 - 5 years of experience.

More about this Relationship Manager job

1. What is the eligibility criteria to apply for this Relationship Manager job?
   Ans: The candidate should be Graduate and above and above with 1 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹25000 per month that depends on your interview. It's a Full Time job in Noida.
3. How many working days are there for this Relationship Manager job?
   Ans: This Relationship Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this Relationship Manager job?
   Ans: No, there is no fee applicable for applying this Relationship Manager job and during the employment with the company, i.e., GIST.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Relationship Manager role?
   Ans: There is an immediate opening of 50 Relationship Manager at GIST
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Field Sales job.
8. What are the timings of this Relationship Manager job?
   Ans: This Relationship Manager job has 09:00 AM - 06:00 PM timing.