Field Sales Key Account Manager

JOB DESCRIPTION

KEY ACCOUNT MANAGER

Position

Key Account Manager

Location

Bangalore

Department / Unit

Sales & Business Development

Reports To

Regional Sales Manager

Salary

₹40,000 – ₹45,000 NTH / month

Travel

Across Karnataka, especially North Karnataka

1. Job Summary

The Key Account Manager will be responsible for driving strategic relationships and revenue growth. The role also involves business development, client retention, contract negotiation and cross-functional coordination with internal teams to deliver excellent service.

2. Key Responsibilities

Strategic Account Management

· Identify potential customers and convert them to key accounts in line with the company’s growth strategy.

· Manage and grow sales within the assigned territory covering hospitals, nursing homes, clinics, diagnostic labs, pharmacies, and distributors.

· Serve as the single point of contact for key clients, ensuring business continuity and high customer satisfaction.

· Develop customized solutions and proposals based on account needs, product portfolios, and service expectations.

· Achieve revenue, profitability, and account expansion targets for assigned accounts/region.

· Track client procurement cycles, business expansion plans, and competitor presence to proactively plan account strategies.

Sales Support & Order Management

· Conduct regular visits, follow-ups and engage with key decision-makers such as doctors, biomedical engineers, purchase managers, and pharmacists.

· Negotiate long-term contracts, pricing structures, service-level agreements (SLAs), and payment terms with key clients.

· Ensure timely renewals and price revisions in alignment with market trends and internal policies.

· Track competitor activities, pricing strategies, and market trends, and provide insights to management.

· Conduct and coordinate product availability, promotional campaigns, demos, training sessions, and product briefings for customers and partners as required.

· Support the Sales team with follow-ups, meeting schedules and reporting.

· Comply with regulatory guidelines and company policies during all sales activities.

· Conduct quarterly business reviews (QBRs) with clients and share performance insights.

· Mentor junior sales executives/associates, support onboarding, and share best practices for field success.

Documentation & Reporting

· Maintain sales dashboards, sales forecasts and activity reports using applicable tools or MS tools.

· Report key metrics such as order pipeline, gross margin performance and any potential risk to leadership.

3. Educational Qualifications & Experience

· Bachelor’s degree in Commerce, Science, Pharmacy, Marketing or Business (BBA/B.Com/B.Sc preferred).

· MBA/PGDM is a plus.

· 8–10 years of experience in B2B / sales, preferably from the medical supply or healthcare industry.

· Proven success in managing large key accounts and high-revenue clients.

· Strong knowledge of institutional B2B selling in the healthcare ecosystem.

· Strong network with hospital purchase heads, procurement authorities and healthcare stakeholders.

Experience Flexibility

· Candidates with strong on-field sales experience in Pharma, Surgical, Healthcare or related products will be preferred.

· The standard experience requirement is 8–10 years as specified in the JD; however, exceptionally strong candidates with approximately 3–5 years of relevant experience may also be considered.

4. Skills Required

· Excellent verbal, written communication and presentation skills.

· Local language knowledge will be a plus to aid in handling customers and clients.

· Strong proficiency in MS tools, including Excel, and familiarity with ERP/CRM systems.

· Good knowledge of Excel, reporting and analysis, as these are an important part of the role.

· Key account and relationship management skills.

· Commercial acumen and contract negotiation skills.

· Strategic thinking and a client-centric approach.

· Ability to travel across the region as per business needs.

· Leadership and team mentoring capabilities.

· Analytical thinking and problem-solving skills.

5. Key Role Expectations

· Strong on-field sales experience in Pharma, Surgical, Healthcare or related products is essential.

· The base location is Bangalore, with regular travel across Karnataka, particularly North Karnataka.

· The candidate should be comfortable managing field visits, client relationships, reporting, analysis and sales follow-ups.

· The candidate should be capable of independently managing key accounts while coordinating effectively with internal teams.

6. Compensation

₹40,000 – ₹45,000 NTH per month (Net Take Home).

7. Application Details

· Call / WhatsApp: +91-9036566746

· Send CV to: info@workforgesolutions.com

8. Disclaimer

Due to the nature of the healthcare and medical supplies industry, the person in this role is expected to comply with all relevant government regulations and safety standards. The responsibilities outlined above are not exhaustive and may evolve in accordance with regulatory updates and business priorities.

• It is a Full Time Field Sales job for candidates with 3 - 5 years of experience.