Key Responsibilities
• Install, configure, maintain, and troubleshoot biometric machines and access control systems.
• Provide technical support for hardware and software-related issues at client sites. • Conduct product demonstrations and provide basic training to clients.
• Ensure timely resolution of customer complaints and technical issues.
• Travel extensively across Delhi NCR to provide on-site technical support.
• Prepare and maintain service reports and records of client interactions.
• Ensure customer satisfaction through effective communication and quality service