Key Responsibilities/ Key Deliverables:
Agent Recruitment
ü Develop various sources of agent hiring & build a team of agent & agent pipe line.
ü Conduct activity to enhance existing agent footfall to generate fresh referral for new agent hiring
ü Conduct Career Seminar of prospects
ü Follow agent hiring mechanism & other hiring norms
Agent Development
ü Ensure product knowledge by MLI ways of training Field demonstration (FOD’s)
ü Development of agent prospecting habits, calling habits and work habits.
ü Work with agent on planning and reviewing of activities and goals.
ü Identify the training needs of the agent and work with Trainers to improve the same
Meet Business Targets
ü Achievement of monthly, quarterly & yearly business plans.
ü Improve agent productivity & persistency by regular PRP/IID/GID etc…
ü Ensure companies product mix sales ratio and adhere to the business norms.
ü Maintain agent pro activity as per business plan
Customer Centricity
ü Be MLI brand ambassador & a customer champion
ü Follow MLI sales practice to develop deep customer loyalty
ü Hold periodical customer meet to understand customer pulse & need
ü Ensure customer queries are responded to satisfactorily as per MLI standard.