Key Responsibilities:
Ensure adherence to cleaning schedules and quality standards.
Coordinate with vendors and internal teams for timely delivery of services.
Supervise housekeeping and other soft service activities at assigned sites.
Conduct routine site inspections and audits to ensure compliance with SOPs.
Address client concerns promptly and escalate unresolved issues.
Maintain a positive relationship with clients through regular communication and feedback.
Monitor attendance and performance of on-site housekeeping staff.
Ensure workforce availability by managing rosters, leave schedules, and