We are looking for a Field Collection Executive to join our team at Global E-village Services India Limited. The role offers ₹15,000 - ₹20,000 and involves managing customer calls, delivering outstanding customer service related to Field collection. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is 12th Pass and 1 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Field Sales job for candidates with 1 - 2 years of experience.
More about this Field Collection Executive job
What are the eligibility criteria for this Field Collection Executive job?
Ans : Candidates should have a 12th Pass and above qualification with 1-2 years of experience for this Field Collection Executive job offered by Global E-village Services India Limited in Vasundhara, Ghaziabad.
What salary is offered for this Field Collection Executive job?
Ans : The salary for this Field Collection Executive job ranges between ₹15,000-₹20,000 per month.
What are the working days and timings for this job?
Ans : This Field Collection Executive job has 6 days working days and timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Vasundhara, Ghaziabad.
How many openings are available for this position?
Ans : There are 20 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a 12th Pass and above qualification with 1-2 years of experience can apply for this Field Collection Executive job. Only male candidates can apply.
Where is this job located?
Ans : This Field Collection Executive job is located in Vasundhara, Ghaziabad.
Why should you apply for this Field Collection Executive job?
Ans : This Field Collection Executive job offers a salary between ₹15,000-₹20,000 per month. This is a Full Time opportunity and has 20 openings available.
Candidates can call HR for more info.
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Other Details
Incentives
No
No. Of Working Days
6
Skills Required
Computer Knowledge
Shift
Day
Contract Job
No
Salary
₹ 15000 - ₹ 20000
Contact Person
Suprava Mohanty
Interview Address
Flat No 202 Studio Apartment Commercial Complex Aditya World City Near NH-24 Ghaziabad Up-201002, Vasundhara, Ghaziabad