Build and maintain relationships with existing and new clients.
Promote and sell banking products such as savings accounts, current accounts, term deposits, loans, insurance, and investment products.
Identify customer needs and recommend appropriate solutions or services.
Ensure high levels of customer service, satisfaction, and retention.
Process basic banking transactions and account openings (as per role scope).
Follow up with clients on pending documentation or service issues.
Achieve assigned sales targets and branch business goals.
Participate in promotional activities and customer engagement programs.
Maintain accurate records of customer interactions and transactions.
Stay updated with the bank's product offerings, procedures, and compliance guidelines.