Customer Relationship Management
Build and maintain strong relationships with branch customers.
Address customer inquiries, resolve issues, and provide information about products and services.
Act as the primary point of contact for customer concerns, ensuring timely resolution.
Sales and Business Development
Promote and sell financial products and services (e.g., savings accounts, loans, credit cards, insurance).
Achieve monthly and quarterly sales targets.
Identify cross-selling and up-selling opportunities to meet customer needs.
Customer Retention and Satisfaction
Proactively reach out to existing customers to ensure satisfaction and retention.
Identify opportunities to improve customer retention by suggesting relevant products and services.