- Manage Instagram, Facebook, YouTube & WhatsApp Business.
- Create and post reels, posts, stories and promotional content.
- Plan and maintain the social media content calendar.
- Handle customer comments, DMs and social media leads.
- Coordinate with sales, purchase and management teams for product content.
- Monitor trends, competitors and engagement.
- Assist in social media campaigns and advertisements.
- Track reach, engagement, followers and leads.
- Prepare weekly/monthly performance reports.
- Ensure all posted content is accurate and approved.
- Strong communication, creativity and basic Canva/video-editing skills required.