Voice Process Executive

salary 1,720 - 38,300 /Month*
company-logo
job companyVsj Industries
job location Diva, Mumbai
incentive₹3,500 incentives included
job experience0 - 4 years Experience in Customer Support / TeleCaller
New
3 Openings
Incentives included
full_time Full Time

Job Highlights

sales
Industry Type: BPO
qualification
All Education levels
gender
All genders
jobShift
5 days working | Day Shift
star
Job Benefits: Cab, Insurance, PF, Medical Benefits

Job Description

We are looking for a Voice Process Executive to join our team at Vsj Industries. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹1720 - ₹38300 and a dynamic environment with opportunities for growth.


Key Responsibilities:



  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates


Job Requirements:


The minimum qualification for this role is below 10th and 0 - 4 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this Voice Process Executive job

  1. What is the eligibility criteria to apply for this Voice Process Executive job?
    Ans: The candidate should be All Education levels and above with 0 - 4 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹1500 - ₹38000 per month + Incentives that depends on your interview. It's a Full Time job in Mumbai.
  3. How many working days are there for this Voice Process Executive job?
    Ans: This Voice Process Executive job will have 5 working days.
  4. Are there any charges applicable while applying or joining this Voice Process Executive job?
    Ans: No, there is no fee applicable for applying this Voice Process Executive job and during the employment with the company, i.e., VSJ INDUSTRIES.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Voice Process Executive role?
    Ans: There is an immediate opening of 3 Voice Process Executive at VSJ INDUSTRIES
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Voice Process Executive job?
    Ans: This Voice Process Executive job has Day Shift.
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Other Details

Incentives

Yes

No. Of Working Days

5

Benefits

Cab, Insurance, PF, Medical Benefits

Shift

Day

Salary

₹ 1720 - ₹ 38300

English Proficiency

Yes

Contact Person

Ashutosh Pandey
Posted 18 hours ago
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