Voice Process Executive

salary 20,000 - 21,500 /month
company-logo
job companyTech Mahindra
job location Sakinaka, Mumbai
job experience6 - 48 months Experience in Customer Support / TeleCaller
New
10 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: Stock Market / Mutual Funds
qualification
Post Graduate and above
gender
All genders
jobShift
5 days working | Day Shift
star
Job Benefits: Insurance, PF, Medical Benefits

Job Description

With a requirement for 10 for the Hiring for voice process position, this exciting opportunity is for Tech Mahindra based in Mumbai and located in Sakinaka. We are looking for motivated and dedicated professionals to join our team to handle customer calls, provide exceptional customer support, and resolve queries related to Stock Market / Mutual Funds. The role offers an attractive in-hand salary of ₹20000 - ₹21500 and opportunities for growth.

Key Responsibilities:

  • Handle customer calls professionally and efficiently.

  • Address customer queries, resolve concerns, and manage complaints.

  • Keep records of customer interactions and follow up when required.

  • Provide customers with accurate information to help resolve their issues.

  • Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

This role welcomes freshers who are eager to learn and grow in the Customer Support / Tele Caller field. The candidate should have good communication skills and be proficient in any language. You will be responsible for addressing customer queries, solving complaints, and escalating complex issues when necessary. This position requires Post Graduate, and the candidate should be comfortable working 5 days working & two rotational week offs during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 4 years of experience.

More about this Voice Process Executive job

  1. What is the eligibility criteria to apply for this Voice Process Executive job?
    Ans: The candidate should be Post Graduate and above and above with 6 months - 4 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹20000 - ₹21500 per month that depends on your interview. It's a Full Time job in Mumbai.
  3. How many working days are there for this Voice Process Executive job?
    Ans: This Voice Process Executive job will have 5 working days.
  4. Are there any charges applicable while applying or joining this Voice Process Executive job?
    Ans: No, there is no fee applicable for applying this Voice Process Executive job and during the employment with the company, i.e., TECH MAHINDRA.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Voice Process Executive role?
    Ans: There is an immediate opening of 10 Voice Process Executive at TECH MAHINDRA
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Voice Process Executive job?
    Ans: This Voice Process Executive job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Benefits

PF, Medical Benefits, Insurance

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 20000 - ₹ 21500

English Proficiency

Yes

Contact Person

Priyanka

Interview Address

Sakinaka, Mumbai
Posted 5 hours ago
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