Voice Process Executive

18,000 - 21,000 /month

Team-up Proserve Private Limited

Peenya, Bangalore

0 - 1 years Experience in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Query Resolution

Job Highlights

Industry Type: Hospitality, Travel & Tourism

Languages: Hindi, Kannada

10th Pass and above

Females Only

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

We are looking for a Voice Process Executive to join our team at Team-up Proserve Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Hospitality, Travel & Tourism. The role offers ₹ 18,000 - ₹ 21,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 10th Pass and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Voice Process Executive job

Can freshers or experienced candidates apply for this Voice Process Executive role?
Ans : Candidates who have a 10th Pass and above qualification with 0-1 years of experience can apply for this Voice Process Executive role.
What salary is offered for this Voice Process Executive job?
Ans : The salary for this Voice Process Executive job ranges between ₹18,000-₹21,000 per month.
What shift and timings does this job follow?
Ans : This Voice Process Executive job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Peenya, Bangalore.
How many vacancies are there for this Voice Process Executive job?
Ans : There are 5 vacancies for this Voice Process Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a 10th Pass and above qualification and 0-1 years of experience are eligible to apply for this Voice Process Executive role. Only female candidates are eligible.
What does the role of Voice Process Executive involve?
Ans : As a Voice Process Executive, your work will involve skills like Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Voice Process Executive position is Peenya, Bangalore.
Who is the right fit for this Voice Process Executive job?
Ans : A candidate having skills like Query Resolution with 0-1 years of experience is the right fit for this Voice Process Executive job.
What makes this Voice Process Executive job a good opportunity?
Ans : This Voice Process Executive job is a good opportunity as it offers a salary between ₹18,000-₹21,000 per month. This is a Full Time job and has 5 openings.