Voice Process Executive

15,000 - 19,000 /month

Sunknowledge

Sector V - Salt Lake, Kolkata

0 - 4 years Experience in Customer Support / TeleCaller

Replies in 24hrs

99 Openings

Full Time

Skills Required

International Calling

Job Highlights

Industry Type: Healthcare

12th Pass and above

All genders

5 days working | Night Shift

Job Benefits: Cab, Meal, PF

Aadhar Card

Job Description

We are looking for a Voice Process Executive to join our team at Sunknowledge to handle customer calls, provide exceptional customer support and resolve queries related to Healthcare. The role offers an attractive in-hand salary of ₹15000 - ₹19000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 4 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the night shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this Voice Process Executive job

Can freshers or experienced candidates apply for this Voice Process Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-4 years of experience can apply for this Voice Process Executive role.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹19,000 per month in this Voice Process Executive position.
What shift and timings does this job follow?
Ans : This Voice Process Executive job follows a Night shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector V - Salt Lake, Kolkata.
How many openings are available for this position?
Ans : There are 99 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Voice Process Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Voice Process Executive, you will work on skills like International Calling.
Where is this job located?
Ans : This Voice Process Executive job is located in Sector V - Salt Lake, Kolkata.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like International Calling along with 0-4 years of experience is ideal for this Voice Process Executive job.
Why should you apply for this Voice Process Executive job?
Ans : This Voice Process Executive job offers a salary between ₹15,000-₹19,000 per month. This is a Full Time opportunity and has 99 openings available.