A Naukri Group company
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A Naukri Group companyLoginHire Local Staff
14,000 - 17,000 /month
Shynr Private Limited
Ghatkesar, Hyderabad
0 - 6 months Experience in Customer Support / TeleCaller
Full Time
Hiring: Voice Process Executive
Company Name: Digitide Solutions Limited
Job Role: Voice Process Executive
Process: BPO – Voice Process
Salary: ₹14,000 – ₹17,000 per month
Work Mode: Work From Office (WFO)
Eligibility Criteria
- Qualification: Graduate
- Passing Year: 2023 onwards
- Age Limit: 18–30 years
- Experience: Freshers and candidates with up to 6 months of experience can apply.
- Language: Good Hindi-speaking skills required.
- Shift: Day Shift
- Working Days: 6 days a week
Key Responsibilities
- Handle customer calls professionally.
- Understand and resolve customer queries.
- Provide accurate information and appropriate solutions to customers.
- Address customer concerns and complaints effectively.
- Maintain records of customer interactions.
- Escalate complex issues to the concerned department when required.
Job Highlights
- No Sales Targets
- No Sales Pressure
- Customer query resolution and support only.
- No sales or product-selling responsibilities.
- Focus on customer satisfaction and problem-solving.
Required Skills
- Good Hindi-speaking skills.
- Basic computer knowledge.
- Good listening and problem-solving abilities.
- Positive attitude and willingness to learn.
