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Customer Support Education Counsellor

salary 20,000 - 41,000 /month*
company-logo
job companyVolksskatt Consulting (opc) Private Limited
job location Work from home
incentive₹15,000 incentives included
job experience0 - 1 years Experience in Customer Support / TeleCaller
5 Openings
Incentives included
work_from_home Work From Home
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Query Resolution

Job Highlights

sales
Industry Type: Education
qualification
Graduate and above
gender
All genders
jobShift
09:00 AM - 06:00 PM | 5 days working | Day Shift
star
Job Benefits: Insurance, PF

Job Description

We are looking for a Education Counsellor to join our team at null to handle customer calls, provide exceptional customer support and resolve queries related to Education. The role offers an attractive in-hand salary of ₹ 20,000 - ₹ 41,000 and opportunities for growth.

Key Responsibilities:

  • Handle customer calls professionally and efficiently.
  • Address customer queries, resolve concerns and manage complaints.
  • Keep records of customer interactions and follow up when required.
  • Provide customers with accurate information to help resolve their issues.
  • Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate anmd 0 - 1 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support Education Counsellor job

  1. What skills and experience do you need for this Customer Support Education Counsellor job?
    Ans : To apply for this Customer Support Education Counsellor job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution along with 0-1 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Education Counsellor job ranges between ₹20,000-₹41,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Education Counsellor job follows a Day shift with timings from 09:00 AM - 06:00 PM.
  4. Can this job be done remotely?
    Ans : Yes, this job can be done remotely as it is a work from home job.
  5. How many vacancies are there for this Customer Support Education Counsellor job?
    Ans : There are 5 vacancies for this Customer Support Education Counsellor role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Education Counsellor job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Support Education Counsellor job?
    Ans : As a Customer Support Education Counsellor, key responsibilities include skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Education Counsellor position is Raidurgam, Hyderabad.
  9. Who is the right fit for this Customer Support Education Counsellor job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution with 0-1 years of experience is the right fit for this Customer Support Education Counsellor job.
  10. What makes this Customer Support Education Counsellor job a good opportunity?
    Ans : This Customer Support Education Counsellor job is a good opportunity as it offers a salary between ₹20,000-₹41,000 per month. This is a Full Time job and has 5 openings.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

5

Benefits

PF, Insurance

Skills Required

Computer Knowledge, Domestic Calling, International Calling, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 20000 - ₹ 41000

Contact Person

Mounika Chadalavada

Interview Address

raidurgam hyderabad , Raidurgam, Hyderabad
Posted 11 hours ago
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