Voice Process Executive

We are seeking a motivated and professional Voice Process Executive to join our team for Grassroots Solutions & Services Private Limited in Bangalore at our Domlur location. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to . The role offers ₹15000 - ₹25000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

• Handle customer calls in a professional and efficient manner.

• Address customer queries, concerns, and complaints with a problem-solving approach.

• Maintain accurate records of customer interactions and follow-ups.

• Provide timely and relevant information to customers to resolve their issues.

• Work collaboratively with other teams to escalate and resolve complex issues.

• Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates.

Job Requirements:

The ideal candidate should have 0 - 2 years of experience in customer service or a telecaller role and should be proficient in Hindi, Kannada. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. This position requires 12th Pass, and the candidate should be willing to work 6 days working during the Day shift.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Voice Process Executive job

1. What is the eligibility criteria to apply for this Voice Process Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹25000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Voice Process Executive job?
   Ans: This Voice Process Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Voice Process Executive job?
   Ans: No, there is no fee applicable for applying this Voice Process Executive job and during the employment with the company, i.e., GRASSROOTS SOLUTIONS & SERVICES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Voice Process Executive role?
   Ans: There is an immediate opening of 20 Voice Process Executive at GRASSROOTS SOLUTIONS & SERVICES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Voice Process Executive job?
   Ans: This Voice Process Executive job has Day Shift.