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Customer Support Voice Process Executive

salary 14,000 - 21,000 /month
company-logo
job companyG2r Global Solutions (opc) Private Limited
job location Singasandra, Bangalore
job experience0 - 6+ years Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi, Kannada
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Meal, Insurance, PF, Medical Benefits, Cab
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Job Description

We are looking for a Voice Process Executive to join our team at G2r Global Solutions (opc) Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹14,000 - ₹21,000 and opportunities for growth.

Key Responsibilities:



  • Handle customer calls professionally and efficiently.

  • Address customer queries, resolve concerns and manage complaints.

  • Keep records of customer interactions and follow up when required.

  • Provide customers with accurate information to help resolve their issues.

  • Meet performance targets and work with other departments to manage complex issues.



Job Requirements:


The minimum qualification for this role is 12th Pass and 0 - 6+ years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Customer Support Voice Process Executive job

  1. What skills and experience do you need for this Customer Support Voice Process Executive job?
    Ans : To apply for this Customer Support Voice Process Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-7 years of experience.
  2. What salary is offered for this Customer Support Voice Process Executive job?
    Ans : The salary for this Customer Support Voice Process Executive job ranges between ₹14,000-₹21,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Voice Process Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Singasandra, Bangalore.
  5. How many openings are available for this position?
    Ans : There are 50 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Voice Process Executive job is open for both male and female candidates.
  7. What does the role of Customer Support Voice Process Executive involve?
    Ans : As a Customer Support Voice Process Executive, your work will involve skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Support Voice Process Executive job is located in Singasandra, Bangalore.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-7 years of experience is ideal for this Customer Support Voice Process Executive job.
  10. Why should you apply for this Customer Support Voice Process Executive job?
    Ans : This Customer Support Voice Process Executive job offers a salary between ₹14,000-₹21,000 per month. This is a Full Time opportunity and has 50 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Cab, Meal, Insurance, PF, Medical Benefits

Skills Required

Computer Knowledge, Domestic Calling, International Calling, Non-voice/Chat Process, Query Resolution, Voice Process, Telesale, Telecollection, Customer Service

Shift

Day

Contract Job

No

Salary

₹ 14000 - ₹ 21000

Regional Languages

Hindi, Kannada

English Proficiency

Yes

Contact Person

Vivaline
Posted 10 hours ago

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