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Voice Process Executive

salary 15,000 - 20,000 /month
company-logo
job companyChild Support Foundation
job location Hongasandra, Bangalore
job experience0 - 6 months Experience in Customer Support / TeleCaller
Replies in 24hrs
25 Openings
full_time Full Time

Skills Required

Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi, Malayalam
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Rotational Shift

Job Description

We are looking for a Voice Process Executive to join our team at Child Support Foundation to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹15,000 - ₹20,000 and opportunities for growth.

Key Responsibilities:



  • Handle customer calls professionally and efficiently.

  • Address customer queries, resolve concerns and manage complaints.

  • Keep records of customer interactions and follow up when required.

  • Provide customers with accurate information to help resolve their issues.

  • Meet performance targets and work with other departments to manage complex issues.



Job Requirements:


The minimum qualification for this role is 12th Pass and 0 - 6 months of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Voice Process Executive job

  1. Can freshers or experienced candidates apply for this Voice Process Executive role?
    Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Voice Process Executive role.
  2. What salary is offered for this Voice Process Executive job?
    Ans : The salary for this Voice Process Executive job ranges between ₹15,000-₹20,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Voice Process Executive job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Hongasandra, Bangalore.
  5. How many vacancies are there for this Voice Process Executive job?
    Ans : There are 25 vacancies for this Voice Process Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Voice Process Executive job is open for both male and female candidates.
  7. What does the role of Voice Process Executive involve?
    Ans : As a Voice Process Executive, your work will involve skills like Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Voice Process Executive position is Hongasandra, Bangalore.
  9. Who is the right fit for this Voice Process Executive job?
    Ans : A candidate having skills like Domestic Calling, Query Resolution with 0-1 years of experience is the right fit for this Voice Process Executive job.
  10. What makes this Voice Process Executive job a good opportunity?
    Ans : This Voice Process Executive job is a good opportunity as it offers a salary between ₹15,000-₹20,000 per month. This is a Full Time job and has 25 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Domestic Calling, Query Resolution

Shift

Rotational

Contract Job

No

Salary

₹ 15000 - ₹ 20000

Regional Languages

Hindi, Malayalam

English Proficiency

Yes

Contact Person

Ranjitha G

Interview Address

3rd Floor, Mehta Arcade, 5th Phase, 100 Feet Road, JP Nagar, Bangalore
Posted a day ago
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