Voice Process Executive

18,000 - 32,000 /month*

Bpo Company

Thane (East), Mumbai

₹4,000 incentives included

0 - 3 years Experience in Customer Support / TeleCaller

50 Openings

इंसेंटिव्स शामिल

फुल टाइम

जॉब हाइलाइट्स

Industry Type: B2B Sales

All Education levels

All genders

6 days working | Day Shift

रजिस्टर करें, और देखें कि ये नौकरी आपके लिए सही है

जॉब डिस्क्रिप्शन

We are looking for a Voice Process Executive to join our team at Bpo Company. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2B Sales. The role offers ₹15000 - ₹24000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

अन्य डिटेल्स

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Voice Process Executive job

Can freshers or experienced candidates apply for this Voice Process Executive role?
Ans : Candidates who have All Education levels with 0-3 years of experience can apply for this Voice Process Executive role.
What is the salary and job type for this role?
Ans : The salary for this Voice Process Executive job ranges between ₹18,000-₹32,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Voice Process Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Thane (East), Mumbai.
How many vacancies are there for this Voice Process Executive job?
Ans : There are 50 vacancies for this Voice Process Executive role.
Is this job open for all genders?
Ans : Yes, this Voice Process Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Voice Process Executive position is Thane (East), Mumbai.
What makes this Voice Process Executive job a good opportunity?
Ans : This Voice Process Executive job is a good opportunity as it offers a salary between ₹18,000-₹32,000 per month. This is a Full Time job and has 50 openings.