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Customer Support Voice Process Executive

salary 16,000 - 20,000 /month
company-logo
job companyAxis Bank
job location Dombivli (West), Mumbai
job experience0 - 1 years Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution

Job Highlights

qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift
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Job Benefits: PF
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Internet Connection

Job Description

We are looking for a Voice Process Executive to join our team at Axis Bank to handle customer calls, provide exceptional customer support and resolve queries related to traveling allwoance. The role offers an attractive in-hand salary of ₹16,000 - ₹20,000 and opportunities for growth.

Key Responsibilities:



  • Handle customer calls professionally and efficiently.

  • Address customer queries, resolve concerns and manage complaints.

  • Keep records of customer interactions and follow up when required.

  • Provide customers with accurate information to help resolve their issues.

  • Meet performance targets and work with other departments to manage complex issues.



Job Requirements:


The minimum qualification for this role is Graduate and 0 - 1 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support Voice Process Executive job

  1. What skills and experience do you need for this Customer Support Voice Process Executive job?
    Ans : To apply for this Customer Support Voice Process Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-1 years of experience.
  2. How much can you earn in this position?
    Ans : You can earn between ₹16,000-₹20,000 per month in this Customer Support Voice Process Executive position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Voice Process Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Dombivli (West), Mumbai.
  5. How many vacancies are there for this Customer Support Voice Process Executive job?
    Ans : There are 50 vacancies for this Customer Support Voice Process Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Voice Process Executive job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Support Voice Process Executive, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Voice Process Executive position is Dombivli (West), Mumbai.
  9. Who is the right fit for this Customer Support Voice Process Executive job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 0-1 years of experience is the right fit for this Customer Support Voice Process Executive job.
  10. What makes this Customer Support Voice Process Executive job a good opportunity?
    Ans : This Customer Support Voice Process Executive job is a good opportunity as it offers a salary between ₹16,000-₹20,000 per month. This is a Full Time job and has 50 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF

Skills Required

Domestic Calling, Computer Knowledge, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 16000 - ₹ 20000

English Proficiency

Yes

Contact Person

Muskan Mansoori

Interview Address

axis, Dombivli (West), Mumbai
Posted 4 hours ago
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