Voice Process Executive

14,000 - 19,000 /month*

Aurastaffing Services Private Limited

Metagalli, Mysore

₹3,000 incentives included

6 - 12 months Experience in Customer Support / TeleCaller

2 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: B2B Sales

Graduate and above

Females Only

6 days working | Day Shift

Job Benefits: Insurance, PF, Medical Benefits

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Voice Process Executive to join our team at GRS Fantasy Park. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2B Sales & Marketing The role offers ₹14,000 - ₹19,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 6 months - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Voice Process Executive job

What skills and experience do you need for this Voice Process Executive job?
Ans : To apply for this Voice Process Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 1-1 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Voice Process Executive job ranges between ₹14,000-₹19,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Voice Process Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Metagalli, Mysore.
How many vacancies are there for this Voice Process Executive job?
Ans : There are 2 vacancies for this Voice Process Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 1-1 years of experience are eligible to apply for this Voice Process Executive role. Only female candidates are eligible.
What are the key responsibilities of this Voice Process Executive job?
Ans : As a Voice Process Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Voice Process Executive position is Metagalli, Mysore.
Who is the right fit for this Voice Process Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process with 1-1 years of experience is the right fit for this Voice Process Executive job.
What makes this Voice Process Executive job a good opportunity?
Ans : This Voice Process Executive job is a good opportunity as it offers a salary between ₹14,000-₹19,000 per month. This is a Full Time job and has 2 openings.