Customer Experience Executive

18,000 - 28,000 /month*

Aurastaffing Services Private Limited

Metagalli, Mysore

₹3,000 incentives included

0 - 1 years Experience in Customer Support / TeleCaller

2 Openings

Incentives included

Full Time/Part Time

Skills Required

Computer Knowledge

Query Resolution

Job Highlights

Industry Type: Hospitality, Travel & Tourism

Languages: Hindi, Kannada

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF, Medical Benefits

Job Description

We are looking for a Customer Experience Executive to join our team at Aurastaffing Services Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Hospitality, Travel & Tourism. The role offers ₹18,000 - ₹28,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Both Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Experience Executive job

Can freshers or experienced candidates apply for this Customer Experience Executive role?
Ans : Candidates who have a Graduate and above qualification with 0-1 years of experience can apply for this Customer Experience Executive role.
How much can you earn in this position?
Ans : You can earn between ₹18,000-₹28,000 per month in this Customer Experience Executive position.
What shift and timings does this job follow?
Ans : This Customer Experience Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Metagalli, Mysore.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Experience Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Experience Executive, you will work on skills like Computer Knowledge, Query Resolution.
Where is this job located?
Ans : This Customer Experience Executive job is located in Metagalli, Mysore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Query Resolution along with 0-1 years of experience is ideal for this Customer Experience Executive job.
Why should you apply for this Customer Experience Executive job?
Ans : This Customer Experience Executive job offers a salary between ₹18,000-₹28,000 per month. This is a Both opportunity and has 2 openings available.